I had the distinct pleasure of lunch with my wife and two granddaughters recently. It was a blustery day so we chose the book store and followed the books with lunch at a national chain.
The hostess seated us in a booth and provided the typical menu, serviceware (knives and forks), and coloring materials for the girls. Another young lady received our drink orders and walked away.
After delivering our drinks, the same young lady serviced a table nearby. When she walked to their table for the bill, the patrons paid in cash and their payment was more than the bill. Nothing wrong so far.
Instead of heading toward the cashier station and making change, she asked the customer if they wanted change. She asked three times in succession. Finally, the customer replied no to which the waitress walked away saying thank you as she turned.
I bit my tongue and pinched myself. I wanted so badly to give a lesson, but that was not my reason for being there, I was not going to make a scene in front of the family, and I certainly know it is none of my business.
My actions were not important after the other patrons departed. What remained was this gnawing in my head and stomach. The idea this young lady did not understand basic etiquette to patrons. It might be a new trend I missed. Not all that up to date on trends in waitstaffing. But I will not return for a while. Give that young lady time to find another position, although I am puzzled as to where. As John Lovette would say, "Is that soooooo wronnnng?"
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